About Us
With over 20 years of property management experience, we reduce risk, protect reputation, and allow developers to focus on delivering their next project confident that post completion issues are being handled professionally.
Why work with us?
We act as a dedicated after sales partner for property developers, bringing structure, accountability, and clear communication to defect and snagging management.
With over 20 years’ property management experience, we reduce risk, protect reputation, and allow developers to focus on delivering their next project confident that post completion issues are being handled professionally.
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Transparent pricing, with a clearly defined scope and no hidden costs.
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Out of hours emergency calls are handled by our dedicated team.
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A dedicated team with practical, hands on property experience.
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Ongoing reporting to developers throughout the contractual period.
FAQs
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We work with housebuilders and residential property developers across the UK, typically small to medium sized developers looking to outsource after sales and defect management.
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Our service covers defect logging and triage, coordination of inspections and remedial works, liaison with homeowners and contractors, and structured reporting to developers.
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Yes. Our services are delivered on a fixed fee basis, agreed upfront and based on a clearly defined scope of works, providing cost certainty from the outset.
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We usually become involved around practical completion or handover, but we can also engage earlier to help plan after sales processes and documentation.
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No. We complement your existing contractors, warranty providers, and property management arrangements by acting as a central point of coordination and communication.
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Defects are reported through a clear, structured process managed by our team. We log, assess, and prioritise each issue before coordinating the appropriate next steps.
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We provide clear, regular reporting, including live defect tracking, progress updates, and visibility on outstanding and resolved issues.
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Yes. We offer 24 hour emergency call handling for genuine after sales and defect related emergencies, ensuring prompt response and escalation where required. This is sometimes a requirement of the warranty provider.
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Throughout the new build warranty period, which is usually two years from the date of practical completion.
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We support developments across the UK, including London and regional schemes.
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Simply complete the enquiry form on our Contact page with details of your development, and a member of our team will contact you to discuss your requirements and provide a tailored quotation.