We work with housebuilders and residential property developers across the UK, typically small to medium-sized developers looking to outsource after sales and defect management.

Our service covers defect logging and triage, coordination of inspections and remedial works, liaison with homeowners and contractors, and structured reporting to developers.

Yes. Our services are delivered on a fixed-fee basis, agreed upfront and based on a clearly defined scope of works, providing cost certainty from the outset.

We usually become involved around practical completion or handover, but we can also engage earlier to help plan after sales processes and documentation.

No. We complement your existing contractors, warranty providers, and property management arrangements by acting as a central point of coordination and communication.

Defects are reported through a clear, structured process managed by our team. We log, assess, and prioritise each issue before coordinating the appropriate next steps.

We provide clear, regular reporting, including live defect tracking, progress updates, and visibility on outstanding and resolved issues.Item description

Yes. We offer 24-hour emergency call handling for genuine after-sales and defect-related emergencies, ensuring prompt response and escalation where required. This is sometimes a requirement of the warranty provider.

Throughout the new build warranty period, which is usually two years from the date of practical completion.

We support developments across the UK, including London and regional schemes.

Simply complete the enquiry form on our Contact page with details of your development, and a member of our team will contact you to discuss your requirements and provide a tailored quotation.